Refund policy
Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward refund process.
Refund Window
You have 30 days from the date of purchase to request a refund. Requests made after this period will not be eligible for refunds.
Refund Conditions
To be eligible for a refund, items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Free from signs of wear or damage
Refund Process
To initiate a refund, please contact us with your order number and reason for the return. We will provide you with return shipping instructions and process your refund within 7-10 business days after receiving the returned item.
Refund Method
Refunds will be credited to your original payment method. Please allow 5-10 business days for the credit to appear in your account, depending on your financial institution.
Exceptions
The following items are NOT eligible for refund:
- Items marked as final sale
- Customized or personalized products
- Items that show signs of use or damage
- Items purchased during clearance sales
Questions?
If you have questions about our refund policy, please email us and we will respond within 24-48 hours.